Your Privacy Matters

Privacy Policy

Last Updated: September 22, 2026

Handrail Digital LLC (“Handrail Digital,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use and share it, and the choices you have regarding your information.


Information We Collect

When you contact Handrail Digital through our website, we may collect information you voluntarily provide, including your name, email address, phone number, business name, website address, service interests, and information included in a contact or quote request.

We may also collect limited technical and usage information when you visit our website, such as your browser type, device type, pages visited, referring website, approximate location, and other website-usage information. This information may be collected through cookies, analytics tools, or similar technologies.


Client Accounts and Administrative Access

When providing website design, website management, domain management, Google Workspace, business email, Google Business Profile, or related services, Handrail Digital may receive administrative access to accounts and services owned or used by a client.

This may include access to website platforms, domain registrars, DNS settings, Google Workspace administration, Google Business Profiles, analytics accounts, email configuration, and other services necessary to complete authorized work.

We use this access only as reasonably necessary to provide, manage, secure, support, or transfer the services authorized by the client. Clients should not submit passwords or other sensitive login information through the website’s general contact forms.


How We Use Your Information

We may use the information we collect to:

  • Respond to questions, contact requests, and inquiries.
  • Provide information about our website design, website management, business setup, and related technology services.
  • Prepare proposals or communicate about potential projects.
  • Create, configure, manage, and support authorized client services.
  • Process payments and maintain business records.
  • Improve our website and understand how visitors use it.
  • Maintain the security and operation of our website and services.
  • Comply with applicable legal obligations.

We do not sell your personal information.


Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, understand website traffic, and improve the visitor experience.

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as device and browser information, pages visited, session activity, and approximate geographic location. Google processes this information according to its own privacy practices.

You can generally control or disable cookies through your browser settings. You may also use Google’s Analytics opt-out tools. Disabling certain cookies may affect some website functionality.


Third-Party Services

Handrail Digital may use third-party service providers to operate our website and business or to provide requested client services. These providers may include:

  • Website hosting and management platforms.
  • Google Analytics and other measurement tools.
  • Google Workspace and related Google services.
  • Domain registrars and DNS providers.
  • Email and communication services.
  • Payment-processing and billing providers.
  • Other technology and professional-service providers.

These providers may process information as necessary to provide their services to us or our clients and are subject to their own privacy policies and practices.


Information Sharing

We may share information with service providers when reasonably necessary to operate our website, communicate with you, process payments, provide requested services, or conduct our business.

We may also disclose information when required by law, in response to a lawful request, or when reasonably necessary to protect the rights, property, or security of Handrail Digital, our clients, website visitors, or others.

We do not sell or rent personal information to third parties for their own marketing purposes.


Data Security

We take reasonable administrative and technical measures to protect information submitted through our website and information accessed while providing client services.

However, no website, internet transmission, account, or electronic-storage system can be guaranteed to be completely secure.


Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide and support services, maintain business and financial records, resolve disputes, enforce agreements, and meet legal or operational requirements.

Administrative access to client services may be retained while services are active or as otherwise authorized by the client. Access may be removed or transferred when services end, subject to the applicable service agreement and any outstanding account obligations.


Your Choices

You may contact us to ask about personal information you have provided to Handrail Digital or request that we correct or delete that information, subject to legal, contractual, security, and legitimate business reasons that may require us to retain it.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in those communications or contacting us directly.


Children’s Privacy

Handrail Digital’s website and services are intended for businesses and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.


Links to Other Websites

Our website may contain links to third-party websites. Handrail Digital is not responsible for the privacy practices, security, or content of websites operated by other organizations.


Changes to This Privacy Policy

We may update this Privacy Policy periodically as our website, services, business practices, or legal obligations change. Updates will be posted on this page with a revised “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy or how Handrail Digital handles information, contact us at:

Handrail Digital LLC
Email: hello@handraildigital.com
Website: handraildigital.com